At Enfaq, your privacy is important to us. This Privacy Policy outlines our commitment to protecting your personal information. It explains how we collect, use, disclose, and safeguard the information you provide when using our services through our website and mobile applications.
- Information We Collect
Personal Information You Provide
When you register for Enfaq, request information, or interact with our services, we may collect the following personal information:
- Names
- Phone numbers
- Email addresses
- Usernames and passwords
- Date of birth
- Gender
- Billing addresses
- Debit/credit card information
- Job titles
- National ID / IQAMA
- Other relevant financial information
Automatically Collected Information
When you use our website or mobile applications, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Log and usage data
- Geolocation information (if you provide permission)
- Cookies and similar tracking technologies
- How We Use Your Information
We may process your information for various purposes, including:
- To create and manage your account.
- To deliver and maintain our services and functionalities.
- To communicate with you regarding your account and services.
- To process payments and manage orders.
- To improve our services and user experience.
- To prevent fraud and enhance security.
- To comply with legal obligations.
- Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your interactions with our website and services. You can manage your cookie preferences through your browser settings.
- Information Sharing and Disclosure
We may share your information with third parties in the following situations:
- Service Providers: We may share information with third-party service providers who perform services on our behalf.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
- International Transfers
Your information may be transferred, stored, and processed in countries outside your home country, including in jurisdictions that may not have the same level of data protection laws.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or theft. However, please be aware that no method of transmission over the Internet is 100% secure.
- Your Rights
Under applicable data protection laws, you may have the following rights regarding your personal information:
- Right of Access: Request access to your personal data.
- Right to Rectification: Request correction of inaccurate personal data.
- Right to Deletion: Request deletion of your personal data when it is no longer needed.
- Right to Restrict Processing: Request restriction on processing your personal data.
- Right to Data Portability: Request a copy of your personal data in a structured format.
- Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or through direct communication.
- Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
